Tysons company Urgent.ly has sparked national attention after its recent partnerships with Uber, Volvo and Amazon.
Its partnerships with Uber, Volvo and Amazon were all formed within the last year, but the company is still focused on outward expansion Chris Spanos, the co-founder and CEO, told Tysons Reporter.
“I think it’s important for people to know we have the largest digitally connected network in the U.S.,” Spanos said.
Urgent.ly is a roadside assistance app that works on-demand with standardized pricing — no subscription needed.
Uber’s and Volvo’s partnerships allow their companies to receive rewards for roadside assistance including discounts, while growing Urgent.ly’s userbase and aligning them with well-known brands, according to the company’s website.
With Amazon, users can order Urgent.ly roadside assistance through Alexa.
The company was co-founded in 2013 by Spanos and five other colleagues. They used to gather at the McLean coffee shop Star Nut Gourmet for brainstorming sessions until they moved onto a permanent office, Spanos said.
Since Urgent.ly’s founding, the company has hired 250 employees, opened several offices throughout the U.S. and also began offering roadside service internationally. The company’s recent growth nabbed it the #12 spot on the 2019 Inc. 5000 national rankings as one of the fastest-growing private companies in the U.S.
“Our international strategy so far is to license our technology to players in those markets who operate a service directly,” Spanos said.
Though no subscription is needed to use the app, the company is offering a discounted $50 yearly membership that gives users access to discounts and free services like jumpstarts or lockout services.
Looking to the future, Spanos said he will watch for upcoming technology and may eventually offer roadside service for technology beyond traditional vehicles. “It’s fascinating to have a look into the future and how we may be receiving our packages.”
He said that he thinks drones and robots delivering packages may be a reality in the near future and that a company — like Urgent.ly — will need to fix them when they break on the job.
Though he couldn’t give specifics about future partnerships, he said that the company is looking to build alliances with early-stage companies exploring new technologies, like drone and robot deliveries.
“That’s where we see the next five years,” said Spanos.
Image courtesy Urgent.ly