FCPD starts pilot program to survey community interactions via text

A new pilot program that aims to understand community sentiment about the Fairfax County Police Department is underway.

Through a partnership with Axon, a San Francisco-based startup, the police department is deploying a nine-month program that sends text messages to people who reach out for specific services.

Community members receive a link to a survey that asks question addressing views of FCPD prior to the interaction and overall perceptions of the interaction. The program began on May 20.

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